Published: 04 February 2007.

Information on our web sites and in any associated publication should not be regarded as a substitute for professional legal, financial or real estate advice.

Refreshweb and its related entities responsible for maintaining our web sites and all website publications and its directors, officers and agents believe that all information contained within them is correct. However, no warranty is made as to the accuracy or reliability of the information contained therein and Refreshweb and its related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from our web sites or publications.

Acceptable Use

1.1. It is acceptable to use the Service for the bona fide listing of real property for sale or lease, on behalf of the person entitled to offer the property for sale or lease and in accordance with the terms of this Acceptable Use Policy

2. WHAT IS NOT ACCEPTABLE USE?

2.1. It is not acceptable use of the Service to engage in any of the following practices, or to allow anyone else to engage in the following practices, in using the Service:

Listings other than real estate
2.1.1. Listing anything other than real property for sale or lease. For example: cars, caravans and portable homes are not acceptable listings on ThePropertyManager.com.au.

Advertising your business
2.1.2. Using the service to advertise your business rather than real property for sale or lease. Each listing uploaded by you must be a bona fide listing of real property for sale or lease. For example: using the service to advertise your business or its services as a property listing is not acceptable.

Misuse of fields
2.1.3. Placing irrelevant information in an information, description or picture field. You must only use the information, description or picture fields for inserting information that is intended for those fields. For example, inserting the name of your business or agency in the description header is not acceptable. Inserting a business or agency logo as a picture in a property listing is also not acceptable.

Wrong Photos or pictures
2.1.4. Displaying a photograph, drawing or other image that is not a photograph, drawing or image of the property being offered for sale or lease. Displaying photos of properties other than the property for sale or lease is not acceptable. For example: 'Too Early for Picture' or images of cartoon houses are also not acceptable.

False street and place names
2.1.5. Using street names, suburbs or location names that are inaccurate or not officially recognised by Google Maps. For example: stating that a property is within a neighbouring suburb, or using a suburb or locality name that is not recognised by Google Maps is not acceptable. If in doubt, search the database at Google Maps to ensure that your suburb or locality name is officially recognised.

Duplicate listing of properties
2.1.6. Creating more than one listing for the same property is not an acceptable use of the Service (for example: listing a single property more than once, but with different prices). A genuine listing of multiple units at the same address is not considered a duplicate listing of properties.

Refreshing listings
2.1.7. Removing and then re-listing the same property in order for the listing to appear as a new listing is not an acceptable use of the Service.

Listing of multiple dwellings at the same street address
2.1.8. Listing more than 10 unique properties at the same street address for Residential Managers or 5 properties for Agents is not acceptable. Using the same titles, images or descriptions for these listings is not acceptable. Using a showroom or generic photo without reference in the listing to the fact that the image is not that of the property advertised is not acceptable.

Animated logos and large files
2.1.9. Submitting animated “gif” files through the Service for display as a logo on the realestate.com.au website. For example: submitting an animated logo for display is not acceptable. You also must ensure that the graphic file submitted by you for your logo is no larger than 4k in memory size.

Listing without authority
2.1.10. Listing property that you have not been authorised to market for sale or lease. This means that you should not list a property using the Service until you have an authority signed by the owner or vendor.

Impersonating other persons
2.1.11. Using the Service in way that is impersonating another person or persons is not acceptable.

Reselling the Service or its contents
2.1.12. Reselling the Service or its contents to any other person is not acceptable.

Allowing others to use the Service
2.1.13. Using the Service to advertise properties for sale or lease for a Real Estate Office that is not subscribed to the Service. Each Real Estate Agency's physical office location must be subscribed to the Service in order to upload property listings.
Each property uploaded to the site must be uploaded using the subscription applicable to the office which has the vendor or landlord authority.

Listing where you are not licensed
2.1.14. Using the Service to advertise properties for sale or lease in a State in which you do not hold a current real estate agent's licence, or you are not the landlord, or do not have permission from the landlord to sublet.

References to third parties
2.1.15. Publishing advertisements with the Service that contain a reference to a third party (for example, the Vendor).

Misleading or deceptive conduct
2.1.16. Using the Service in a way that does or is likely to mislead and deceive the public users is not acceptable. This is the case regardless of what content is considered misleading or deceptive.

Sold by Another Agent
2.1.17. Where a property was listed with multiple agents, only the selling agent should change the status of the property to sold

Other inappropriate content
2.1.18. Using the Service for any unlawful, illegal, malicious or improper purpose is not acceptable. For example: it is not acceptable to, in your use of the Service, display material that:

2.1.18.1. may defame or discredit another person or business;

2.1.18.2. may disclose private, personal or confidential information;

2.1.18.3. might be considered obscene, offensive, menacing or abusive;

2.1.18.4. might infringe the intellectual property rights of others;

2.1.18.5. may violate any law, regulation, standard, content requirements or code promulgated by any relevant authority or industry body.

3. BREACHING THIS POLICY

3.1. If you use the Service in way that breaches this Acceptable Use Policy, you are in breach of your agreement with ThePropertyManager.com.au for your use of the Service.

4. BREACHING THIS POLICY

4.1. If you use the Service in way that breaches this Acceptable Use Policy, you are in breach of your agreement with ThePropertyManager.com.au for your use of the Service.

4.2. Breaching this Acceptable Use Policy may result in ThePropertyManager.com.au taking action to remedy the breach. This might include: suspending your subscription; deleting a specific listing or any other action that we are permitted to take under our agreement with you and according to law.

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